altimateboots.com offers a 100% satisfaction guaranteed. If you are not satisfied with your purchase it may be returned for credit, exchange or refund within 30 days.
The item must be unused and in the original condition that it was sent.
Altimate does not refund any shipping charges for boots returned for any reason unless prior authorization.
Merchandise paid with credit card will be credited to your card.
Once the item has been used it cannot be returned or refunded. The only exception would be the case of a defective product.
Ordering Procedures:
There are many different ways to order from our web site. The easiest way is submit a web order online, but if you prefer another method, you can choose from one of the alternate methods below:
Call Us:
To order by telephone, please call us toll free (877) sno-boot or (416) 248-2292.
Fax Us:
You may order by fax by printing out your completed order and sending it to (416) 244-6306.
Questions by Phone?
Call 1/877-sno-boot for answer to any of your questions. We will return your call within 24 hrs if a technical representative is not available at the time you call. Please leave us all the numbers available to you so that we may hold true to our promise.